Job Title: Learning & Development Specialist
Scope
The Learning & Development Specialist is responsible for designing, implementing, and evaluating employee development programs that enhance skills, foster career growth, and align with the organization’s strategic objectives. This role involves collaborating with internal stakeholders to assess training needs, create impactful learning experiences, and build a culture of continuous development within the workforce.
Key Responsibilities
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Training Needs Assessment: Conduct assessments to identify skill gaps and development needs across various departments. Work closely with managers and team leads to align learning initiatives with team and organizational goals.
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Program Design and Development: Design and develop training programs, workshops, and learning materials that support technical, functional, and leadership skill development. Use a variety of instructional methods, including in-person training, e-learning, and blended formats, to meet diverse learning styles.
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Implementation of Learning Programs: Coordinate and facilitate learning sessions, managing the logistics and delivery of in-house training programs as well as liaising with external training providers when necessary.
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Employee Onboarding: Develop and oversee onboarding programs to ensure new hires are equipped with the knowledge and resources needed for a successful start and integration into the company culture.
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Evaluation and Improvement: Establish metrics to measure the effectiveness of learning initiatives. Use feedback and data analysis to continuously improve program content, structure, and delivery methods.
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Talent Development Initiatives: Support career development initiatives, including leadership development programs, mentoring, and skills training aimed at preparing high-potential employees for advancement within the company.
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Learning Management System (LMS) Administration: Manage the organization’s LMS, ensuring content is up-to-date, accessible, and engaging. Track employee participation and learning outcomes, producing regular reports on progress and program success.
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Collaboration with HR and Management: Work with HR and leadership teams to ensure learning initiatives align with broader HR strategies, such as performance management, succession planning, and retention efforts.
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Promote a Learning Culture: Foster an environment that encourages continuous learning by promoting training opportunities, development resources, and a growth mindset among employees at all levels.
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Additional Responsibilities: Perform other related duties as assigned to support the overall HR strategy and organizational objectives.
Qualifications
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Education: Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field.
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Experience: At least 3-5 years of experience in a learning and development or training role, with demonstrated success in developing and facilitating training programs.
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Skills and Competencies:
- Strong communication and presentation skills.
- Proficiency in using e-learning platforms and Learning Management Systems.
- Experience in instructional design and knowledge of adult learning principles.
- Ability to assess program effectiveness through data collection and analysis.
- Strong interpersonal skills with the ability to build relationships across teams and departments.